Category: Texts.us

Data Shows That Providing Customers with Communication Options Like Texting Brings Businesses Increased Revenue

SEATTLE–(BUSINESS WIRE[1])–Many business owners let their personal communication preferences – rather than their customers’ – drive decisions on which communications channels to provide. But new data from Zipwhip[2], the first company to text-enable existing business phone numbers, shows that that approach leads to poor customer loyalty and lost revenue. And the problem is common: 75% of consumers say they’ve been...

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Experience Management Leader Medallia to Acquire Real Time Speech to Text Platform, Voci Technologies

SAN FRANCISCO–(BUSINESS WIRE[1])–Medallia, Inc.[2] (NYSE: MDLA), the global leader in experience management today announced they entered into a definitive agreement to acquire Voci Technologies[3], the real-time speech to text platform. The acquisition will combine Voci’s leading real-time speech to text capabilities with Medallia’s powerful experience management platform to deliver a rich, single view of the customer that can power exceptional...

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Text definition and meaning

Text definition: The text of a book is the main part of it, rather than the introduction , pictures , or… | Meaning, pronunciation, translations and examples Word forms: texts , texting , texted 1. singular noun The text of a book is the main part of it, rather than the introduction, pictures, or notes. The text was informative and...

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